- +1 786 573 8240
- +52 998 311 9669
- hello@astutotravel.com
- Mon - Fri: 9:00 - 19:00 | Sat: 09:00 - 14:00
Frequently Asked Questions
Frequently Asked Questions
How do I book a trip with your travel agency?
Booking with us is easy! Simply visit our website or contact our travel experts by phone or email. We’ll guide you through the process and ensure your trip is tailored to your preferences.
Do you have more destinations besides the ones advertised on your website?
Yes! We have a direct agreement with hotels around the world. Contact us and let us know what your destination of choice is.
What is the discount I can get when booking with you?
When booking with us, you can get up to a 60% discount.
Why are the prices so low?
In our quest to offer you the lowest price on the market, we negotiate directly with the hotel’s Vacation Club. They make these preferential rates possible in exchange for 120 minutes of your time.
What are the conditions?
To obtain this discounted rate, the only condition is that you attend a presentation to know the benefits of the membership program in the hotel with a duration of 120 minutes.
How does it work?
On the second day of your stay, you will attend a presentation to know the benefits of the hotel’s Vacation Club. You will be invited to join a selected group with excellent benefits, allowing you to enjoy a frequent traveller lifestyle.
What types of accommodations do you offer?
We offer a wide range of accommodations such as all-inclusive hotels, luxury hotels, private villas, and exclusive resorts. We work closely with our partners to negotiate exclusive rates and packages that guarantee the best value for your money.
Do you offer any special discounts or promotions?
Yes, we have special promotions and discounts throughout the year. Keep an eye on our website and follow us on social media to stay updated on the latest deals.
Do you offer travel gift cards or vouchers?
Yes, we offer travel gift cards and vouchers that make for excellent gifts for friends and family. They can use these cards towards booking their dream vacation with us.What discount can I get by booking with you?
Can I request a travel quote?
Of course! You can contact one of our travel advisors by phone, email, or through our contact form to request a quote.
What are your prices?
Our prices vary depending on the destination, type of accommodation, and experiences included in the itinerary.
Do you offer price matching?
We strive to offer the best value for our clients and will do our best to match the price of any competitor. Contact one of our travel advisors for more information on our price matching policy.
What payment methods do you accept?
We accept various payment methods, including credit cards, bank transfers, and online payment platforms, for your convenience.
Are payment plans available?
Yes, we offer payment plans for certain packages. Our travel advisors can give you more information about the payment plan options available.
What is your cancellation policy?
Our cancellation policy varies depending on the provider and type of reservation. Our travel advisors will provide you with detailed information on the cancellation policy when making your booking.
Can you help me plan a honeymoon or a romantic getaway?
Of course! We offer a wide range of experiences, such as family resort getaways and adventure tours, to make your trip unforgettable.
If you have any questions, do not hesitate to contact us. Our team is here to assist you!
Contact Us
We’re here to help and answer any question you might have. We look forward to hearing from you.
- Monday to Friday from 09:00 to 19:00 (CT)
- Saturday from 9:00 am to 14:00 (CT)